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What follows are frequently asked questions about digital materials and the The Chautauqua-Cattaraugus Library System web site. Click the question to hear the question and answer. Each answer is followed by a back to top link that leads back to the list of questions.
What kinds of materials can I check out from this website? We are pleased to offer the following types of materials for checkout and download from this website:
To review system requirements and download free software for your preferred format, click below:
What is an OverDrive WMA Audiobook? An OverDrive WMA Audiobook title is a digitally-protected audiobook that has been optimized for download. OverDrive WMA Audiobook titles are built using the Microsoft® Windows Media® Audio format, which greatly enhances the sound quality for desktop listening, play of CD copies (where permitted by the publisher), and portable device use. To read more about free digital audiobook software, click on the link below: To review system requirements and download OverDrive Media Console, click on the link below: What is an OverDrive MP3 Audiobook? An OverDrive MP3 Audiobook title is an audiobook that has been optimized for download. OverDrive MP3 Audiobook titles are compatible with many different devices including most cell phones, PDAs, and MP3 players. To read more about free digital audiobook software, click on the link below: To review system requirements and download OverDrive Media Console, click on the link below: What software do I need to use the content at this site? In order to borrow and use a specific format of digital media, you must download and install the appropriate software.
How do I get to OverDrive titles after I've downloaded them? To open an OverDrive title, open OverDrive Media Console and double-click the desired title in the 'Media Library'. Can I download a title multiple times during the checkout period? The Chautauqua-Cattaraugus Library System maintains a history of borrowed digital materials called 'My Bookshelf'. During the lending period, you can re-download from the My Bookshelf feature by clicking on the 'My Bookshelf' link in the My Account section. To reach the My Account section, click the 'My Account' link and enter the required login information. What happens to downloaded titles once I have finished with them? Downloaded files remain on your computer (even after they have expired) until you manually delete them. The steps to delete expired files vary by format… To delete OverDrive titles using OverDrive Media Console…
To delete OverDrive titles using OverDrive Media Console for Windows Mobile…
To delete OverDrive titles using OverDrive Media Console for Android…
Can I use the materials I check out from this site on multiple computers? This depends on the format…
Can I download and play OverDrive titles on a Windows Mobile® device? You can download and play OverDrive titles on a Windows Mobile device using OverDrive Media Console for Windows Mobile. To review system requirements and download OverDrive Media Console for Windows Mobile, click here. Can I download and play OverDrive titles on an Android™ device? You can download and play OverDrive MP3 Audiobooks on a Windows Mobile device using OverDrive Media Console for Android. To review system requirements and download OverDrive Media Console for Android, click here. OverDrive Media Console for Android is also available for download at Android Market. Enhanced titles are accompanied by supplemental material provided by the publisher. Once you have checked out an enhanced title, you will be able to download the title as well as the supplemental material. Note that an enhanced title only counts as a single checkout. How do I know if a title is enhanced? Enhanced titles are clearly labeled with the designation '[ENHANCED]'. I'm interested in an enhanced title but I really only want one of the files. Do I have to download both? No. You need only download the file in which you are interested. I'm thinking about checking out an enhanced title. Will it count as one or two checkouts? An enhanced title counts as a single checkout. How can I tell the format of the supplemental file that comes with an enhanced title? How will I know what software I need to use it? The file format of the supplemental file is indicated at the title details page (click the link '[ENHANCED]'). Additionally, the file format is recapped on the My Bookshelf page. At the My Bookshelf page, you'll also find a link to the download instructions for the software required to use the supplemental file. Is there a mobile version of this website? A mobile version of this site is available. The mobile version should display automatically when you access http://ccls.lib.overdrive.com on your mobile device. If you access this site on your portable device and don't see the mobile version, take the following steps…
You may want to download titles directly to your portable device. Please note…
What kinds of materials can I check out from the mobile version of this website? You can browse and check out all of the materials available at this site from the mobile version of the website. You may want to download titles directly to your portable device. Please note…
I am trying to access the mobile version of the site on my mobile device, but my Internet browser keeps accessing the standard site. What should I do? If you access this site on your portable device and don't see the mobile version, take the following steps…
Should you continue to experience problems accessing the site, please email support. In your email be sure to include the device make and model as well as the Internet browser and version that you are using.
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